Support Desk Specialist L3 Customer Service & Call Center - Marysville, OH at Geebo

Support Desk Specialist L3

Only on W2 and NO C2C/1099.
Title:
Support Desk Specialist L3 Location:
Marysville, Ohio (Hybrid Less than 60%)Duration:
12
monthsRequired skills:
3
years technical experience in support of desktop technologies within a professional environment 3 years Windows Desktop OS administration experience with extended knowledge of Windows 10 Windows 10/11 troubleshooting skills Experience with Windows Server 2016/2019 interface and management.
Knowledge of Microsoft Group Policy Objects and Group Policy Preferences Strong writing skills for client facing documentation and executive-level communications.
Strong technical troubleshooting and analytical skills Communicating and presenting complex information to technical and non-technical stakeholders, both verbally and in written form Microsoft Endpoint Configuration Manager or Endpoint Manager experience is a plus.
Experience with Microsoft cloud licensing; Microsoft 365 E3 and E5, EM+S, Intune, or Office 365 E3 is a plus.
Application packaging and deployment within targeting UEM applications such as MS Endpoint Configuration Manager, and Intune.
Custom reporting and dashboard creation within UEM tools to include PowerBI.
Deployment compliance evaluation and stakeholder reporting Regular collaboration with IT support peers and IT executives Escalation and collaboration with application support vendors Image Management:
endpoint (PC and Server) operating system build, customizations (task sequence), and deployment Operating system version upgrade provisioning and deployment ITIL foundations use ITSM tools to include inventory, incident, request, problem, change and release management activities.
Regular use of PowerShell scripting Testing and distribution of authorized patches Recommended Skills Administration Analytical Communication Group Policy Itil Microsoft Office Apply to this job.
Think you're the perfect candidate? Apply on company site Estimated Salary: $20 to $28 per hour based on qualifications.

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