Front Desk Attendant
#GD
HealthFitness has an opportunity for a full time (benefits eligible) Front Desk Attendant at our client site located in Marysville, Ohio.
In this position, you will be responsible for greeting, checking-in and assisting customers; provide program information, services and membership, and ensure the highest possible level of customer services and participant satisfaction.
This position will work the hours of 11:
30am-8:
00pm M-TH and 10:
30am-7:
00pm on Fridays.
In addition, you will work one Saturday every six weeks.
JOB ACCOUNTABILITIES:
- Greeting, checking-in and assisting customers, provide program information services and membership information.
- Assist with all member service desk administration and processes, answer phones, and process membership enrollments.
- Efficiently responds to client and participant requests, comments or concerns and brings issues to timely and appropriate resolution.
- Participates in membership drives to acquire new participants and enroll new participants.
- Collects membership fees and performs related recordkeeping.
- Maintains and updates participant and facility policies as appropriate.
Educate participants on policies and procedures. - Participate in internal programs and special events.
- Opening and/or closing duties.
- Other duties as assigned.
QUALIFICATIONS AND REQUIREMENTS:
Required:
- High School Diploma or GED.
- Previous customer service experience.
Preferred:
- Associates Degree in related field preferred.
- Current CPR/First Aid certifications preferred.
- Computer Proficiency including at a minimum Microsoft Word, PowerPoint and Excel.
- Ability to work effectively both independently and as part of a team with enthusiasm, initiative and creativity.
EOE Minorities/Females/Protected Veterans/Disabled
.Estimated Salary: $20 to $28 per hour based on qualifications.
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